Ref: ALS 2137
Salary: £14,000 - £18,000 per annum
Ref: ARM 2101
Working as part of the IT Team, the 1st line support technician will support the business with first line customer support, system and log maintenance/updates, troubleshooting support. The successful candidate will also be responsible for receiving and making user support calls, keeping the users informed, logging any requests, keeping task information up-to-date and providing feedback.
The successful candidate must be hard-working, prepared to take personal responsibility, and flexible with out of hours working, including some evenings, early morning, and weekends when required.
Duties and Responsibilities:
Experience with the following technologies and standards would be advantageous:
Agenda only recruits people with integrity who are honest and trustworthy and who have a great work ethic. To enable us to hire the very best people we will conduct a full and comprehensive background and pre-employment screening as an essential part of the recruitment process.